Computer Services

Computer Component Installation – PC – Desktop – Computer Fan Replacement

What’s included with Computer Component
Installation ?
Removal of existing computer fan from desktop
Installation of one customer-supplied computer fan
Component test and cleanup
Why should I book this service?
Booking component replacement can save you time and free you from the
headache of installing sensitive computer components. Your installer will
have the right tools and experience to complete the installation quickly,
correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available). Installation
times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Computer Component Installation – PC – Desktop – Computer Memory Replacement

What’s included with Computer Component
Installation ?
Removal of existing computer memory from desktop
Installation of one customer-supplied computer memory
Installing new drivers
Component test and cleanup
Why should I book this service?
Booking component replacement can save you time and free you from the
headache of installing sensitive computer components. Your installer will
have the right tools and experience to complete the installation quickly,
correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Computer Component Installation – PC – Desktop – CPU Replacement

What’s included with Computer Component
Installation ?
Removal of existing CPU from desktop
Installation of one customer-supplied CPU
Installing new drivers
Component test and cleanup
Why should I book this service?
Booking component replacement can save you time and free you from the
headache of installing sensitive computer components. Your installer will
have the right tools and experience to complete the installation quickly,
correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Computer Component Installation – PC – Desktop – Graphics Card Replacement

What’s included with Computer Component
Installation ?
Removal of existing graphics card from desktop
Installation of one customer-supplied graphics card
Installing new drivers
Component test and cleanup
Why should I book this service?
Booking component replacement can save you time and free you from the
headache of installing sensitive computer components. Your installer will
have the right tools and experience to complete the installation quickly,
correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Computer Component Installation – PC – Desktop – Motherboard Replacement

What’s included with Computer Component
Installation ?
Removal of existing motherboard from desktop
Installation of one customer-supplied motherboard
Installing new drivers
Component test and cleanup
Why should I book this service?
Booking component replacement can save you time and free you from the
headache of installing sensitive computer components. Your installer will
have the right tools and experience to complete the installation quickly,
correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Computer Component Installation – PC – Desktop – Power Supply Replacement

What’s included with Computer Component
Installation ?
Removal of existing power supply from desktop
Installation of one customer-supplied power supply
Component test and cleanup
Why should I book this service?
Booking component replacement can save you time and free you from the
headache of installing sensitive computer components. Your installer will
have the right tools and experience to complete the installation quickly,
correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available). Installation
times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Computer Hard Drive Installation

What’s included with Computer Hard Drive
Installation ?
Transfer files from existing hard drive to new customer-supplied hard
drive
Removal of existing hard drive from computer and installation of new hard
drive
Validate successful data transfer
Up to 500 GB data transfer
Why should I book this service?
Booking hard drive replacement can save you time and free you from the
headache of installing sensitive computer components. Your installer will
have the right tools and experience to complete the installation quickly,
correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Data Backup to External Drive – In Home Setup

What’s included with Data Backup to
External Drive – In Home Setup?
Setting up a scheduled backup for your computer
Backup occurs to customer-provided drive or cloud
Identification of critical files that need backup
Walkthrough of backup schedule and configuration
Why should I book this service?
Even jobs that look easy can go wrong in any number of ways. Handing off
the project to a professional, who has experience doing exactly what you need
done, will save you time and potential headaches by making sure the job gets
done right the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Laptop Screen Replacement

What’s included with Laptop Screen
Replacement?
Removal of broken laptop screen
Installation of new customer-supplied laptop screen
Validate successful installation and cleanup
Why should I book this service?
Booking laptop screen replacement can save you time and free you from the
headache of installing sensitive computer components. Your computer
technician will have the right tools and experience to complete the
installation quickly, correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Network Attached Storage Setup

What’s included with Network Attached
Storage Setup?
Setting up one customer-supplied network attach storage unit
Installing storage software on computer
Connecting storage unit to network
Testing and verifying proper connection
Why should I book this service?
Booking network attached storage setup can save you time and free you from
the headache of deciphering instruction manuals. Your computer technician
will have the right tools and experience to complete the installation
quickly, correctly, and safely the first time.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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PC or Laptop Set Up – with data transfer

What’s included with Computer Set
Up?
Unpack PC or laptop, connect cables and connect to power supply
Connect to existing, functioning internet connection (passwords and details
must be available)
Set up security updates and demonstrate key security features
Connect up to 3 peripherals (mouse, keyboard, printer), this includes a
maximum of one printer
Why should I book this service?
If you don’t know–and don’t care to learn–about PC/ laptop set up, or if
you’ve already spent too much time trying to configure, customize, or
troubleshoot your product, it may be time to bring in a pro. A pro will make
sure your system runs as smoothly as possible and safely transfer your data
across from your old machine.
What do I need to do before my appointment?
Please ensure you have a working internet connection and power plus the
peripherals you’d like the pro to connect to PC/ laptop. You’ll also need
your wifi passwords and passwords to any software/accounts you need set up.

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PC or Laptop Set Up – without data transfer

What’s included with Computer Set
Up?
Unpack PC or laptop, connect cables and connect to power supply
Connect to existing, functioning internet connection (passwords and details
must be available)
Set up security updates and demonstrate key security features
Connect up to 3 peripherals (mouse, keyboard, printer), this includes a
maximum of one printer
Why should I book this service?
If you don’t know–and don’t care to learn–about PC/ laptop set up, or if
you’ve already spent too much time trying to configure, customize, or
troubleshoot your product, it may be time to bring in a pro. A pro will make
sure your system runs as smoothly as possible.
What do I need to do before my appointment?
Please ensure you have a working internet connection and power plus the
peripherals you’d like the pro to connect to PC/ laptop. You’ll also need
your wifi passwords and passwords to any software/accounts you need set up.

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Printer Setup

What’s included with Printer Setup
?
Configuring 1 customer-supplied PC printer
Installing customer-supplied ink or toner
Installing and configuring printer software
Unit test and operational overview
Why should I book this service?
If you don’t know–and don’t care to learn–about printer set up, or if
you’ve already spent too much time trying to configure, customize, or
troubleshoot your printer, it may be time to bring in a pro. It can be worth
the investment in your time and sanity to have a pro make sure your system
runs as smoothly as possible.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.
What do I need to do before my appointment?
Please have on hand all the devices you’d like the pro to connect to it.
Additional charges may be added by the service provider if additional work is
needed outside of what’s included in this service. You can review and agree
for the additional works to go ahead.

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Wireless Home Network Setup

What’s included with Wireless Home
Network Setup?
Service provided by a local pro
Installation of 1 router
Password protecting your network
Connecting up to four internet-ready devices
Providing use and troubleshooting instructions
Why should I book this service?
If you don’t know–and don’t care to learn–about setting up a wireless
network, or if you’ve already spent too much time trying to set up a wireless
home network on your own, it may be time to bring in a pro. It can be worth
the investment in your time and sanity to have a pro make sure your system
runs as smoothly as possible.
What do I need to do before my appointment?
Please have on hand the wireless router and all the devices you’d like the
pro to connect to it. Additional charges may be added by the service provider
to cover the cost of any additional parts, cords, or labour might required
outside of what’s included in this service.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.

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Wireless IP Camera Setup

What’s included with Wireless IP Camera
Setup ?
Mounting customer-supplied cameras
Programming and tutorial for system use
Remote viewing and central recording setup is included in price of
service
Power supply must be available at all camera locations
Wire concealment not included in estimate
Why should I book this service?
A pro will have the right tools and experience to do the installation as
quickly and safely as possible, so you can focus on using your new wireless
IP camera, instead of installing it.
What do I need to do before my appointment?
Please have on hand the product and all the devices you’d like the pro to
connect to it. Additional charges may be added by the service provider to
cover the cost of any additional parts, cords, or labour might be required
outside of what’s included in this service.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.

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Wireless IP Camera Setup – 2 Cameras – No Mounting – Includes Recording Device Setup

What’s included with Wireless IP Camera
Setup ?
Programming and tutorial for system use
Remote viewing and central recording setup is included in price of
service
Power supply must be available at all camera locations
Wire concealment not included in estimate
Why should I book this service?
A pro will have the right tools and experience to do the installation as
quickly and safely as possible, so you can focus on using your new wireless
IP camera, instead of installing it.
What do I need to do before my appointment?
Please have on hand the product and all the devices you’d like the pro to
connect to it. Additional charges may be added by the service provider to
cover the cost of any additional parts, cords, or labour might required
outside of what’s included in this service.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.

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Wireless Printer Setup

What’s included with Wireless Printer
Setup ?
Setting up customer-supplied wireless printer
Installing printer device software
Connecting printer to up to 3 devices on network
Testing and verifying proper printer functioning
Why should I book this service?
If you don’t know–and don’t care to learn–about wireless printer set up,
or if you’ve already spent too much time trying to configure, customize, or
troubleshoot your wireless printer, it may be time to bring in a pro. It can
be worth the investment in your time and sanity to have a pro make sure your
system runs as smoothly as possible.
What if I need more than one wireless printer setup?
This service supports one wireless printer setup. If you would like to have
multiple wireless printers setup throughout your home or business, feel free
to discuss this with your pro who can then provide an updated price estimate
for printer setup. You can choose to accept the new estimate before the printer
setup begins.
What do I need to do before my appointment?
Please have on hand the wireless-capable printer and all the devices you’d
like the pro to connect to it. Additional charges may be added by the service
provider to cover the cost of any additional parts, cords, or labour required
to complete the service.
What happens next?
You’ll get an email confirming the date, time, and other details about your
appointment. Your pro might ask for more information or details of the
products you need installed and a link to the product (if available).
Installation times can vary by specific product.