Smart Security Camera Installation – Wired Services Kenya
What is included in this Smart Security
Camera Installation – Wired?
Mounting up to 2 customer-supplied cameras within 3m of ground level
Running cables from cameras to customer-supplied monitor or recording
device
Setting up app (if relevant) on up to 2 devices and testing
Concealing cables in walls, attic or conduit will result in additional
costs
Customer must ensure wifi strength is good near site of device and have
wifi key available
This service may need to be rearranged if adverse weather is forecast to
ensure your system is installed correctly and safely
What do I need to do before the Service appointment?
You will need: Compatible mobile devices (max of 2) which you would like to
connect to your security system, Wifi password and, good wifi strength with
suggested internet speed of 4mbps download and 0.5mbps upload. Make sure that
space is clear for the technician to move around easily. You will also need
to have all the cabelling provided with the product. If further parts or
cabelling are required additional charges may apply.
What if I have additional compatible items to install at the same
time?
Your tech may be able to connect more equipment, however there will be an additional
charge for this which can be agreed with the technician on the day or prior
to the appointment. Please ensure you let your provider know how many and
which additional items you need installed 48 hours prior to the start of your
appointment.
Is there a height restriction?
Your tech can install products up to 3m from ground level. Installations
over this height require you to inform your provider at least 48 hours in
advance of your appointment and agree on the associated additional
charges.
Does this include hard wiring?
Yes, this does include hard wiring the product, up to a height of 3m. If
you required a non-wired installation service, please visit here.
Installation of new power outlets are not included in this service.
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