In some countries, Starlink is required by local regulatory authorities to collect customers’ identification information to provide service. If information is required, you will see a red banner in your Starlink account asking you to upload additional information. To upload your information, click on “Click Here” and complete the form.Important to note:

• Please upload a clear image of the requested identification information. Failure to do so will result in a delay in service.
• Documentation must not be expired or damaged. If it is expired or illegible, we are unable to verify your information.
• To upload your Information, click “Update” on the red banner at the top of your home page in your Starlink account. It reads, “Regulations require that additional information must be provided to complete your registration.”
• Once submitted, your information will need to be verified. This process may take up to a day. If the incorrect information is uploaded, there may be a further delay in information verification.

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